BASIC INFORMATION ABOUT THE SELLER
Business name: Sounds Mini
Headquarters: Hegedušićeva 6, 10000 Zagreb
Business bank and account number (IBAN): HR7623600001101361640
Zagrebačka banka
OIB: 54296446007
Authorized representative: Goran Maretić-Martini
Email: goranmartini3@gmail.com / shop@wirestraits.com
GENERAL TERMS AND CONDITIONS
These General Terms and Conditions govern the relationship between the Buyer and the Seller with regard to the terms and methods of ordering products, product pricing, payment terms and methods, quality warranty conditions for sold items, the Buyer’s right to submit written complaints about the Seller’s products and services, the right to terminate the contract, product delivery and other services offered by the Seller, protection of personal and other data, as well as other matters important for concluding online sales contracts. The General Data Protection Terms are an integral part of these General Terms and Conditions. If the user does not agree with the General Terms and the Data Protection Statement, they are obliged to leave and not use this website. The business terms of SOUNDS MINI (hereinafter: WIRE STRAITS) are prepared in accordance with the Consumer Protection Act (Official Gazette 41/14; 110/015; 14/19) Chapter III – Contracts concluded outside business premises and distance contracts, and represent prior notification in accordance with Article 43 of the Consumer Protection Act, the Electronic Commerce Act, the Civil Obligations Act, and other applicable regulations of the Republic of Croatia. WIRE STRAITS reserves the right to amend the Terms and Conditions at any time. All changes will be published on the website www.wirestraits.com and shall become effective upon publication. All changes to the Terms shall apply to purchases made after such changes are published. After processing the order, these General Terms and Conditions will be sent to the Buyer via email as the email body or as an attachment, and are available at all times to service users in a manner that allows them to be stored, reused, and reproduced.
GENERAL INFORMATION
Users or Buyers are required to familiarize themselves with the General Terms and Conditions before using this website. If they have any additional questions or concerns regarding the Terms, they may contact shop@wirestraits.com. By accessing the website or using any part of its content, the user accepts the General Terms of Use of the website, as well as all other rules and terms of use of the website and the services provided through it. Users agree not to use the website in any way that could harm the authors or third parties and accept all risks associated with using the website and services. If the user disagrees with the above, they are obliged to stop using the website and the services offered through it. Modification, rental, sale, or distribution of content is only permitted with prior written authorization from SOUNDS MINI.
WIRE STRAITS enables the best possible use of the website. This includes: server performance monitoring, expanding capacity based on user numbers, customer support, and resolving system errors and issues. WIRE STRAITS is not responsible for any problems in the operation of the website and services. WIRE STRAITS cannot guarantee that the use of the website will be uninterrupted or error-free. The user agrees that website access may sometimes be interrupted or temporarily unavailable. Users use the website at their own risk. WIRE STRAITS is in no way liable for any damage a user may suffer from using this website. The authors and other individuals or legal entities involved in creating, producing, and distributing this website are not responsible for any damage resulting from the use or inability to use the website.
WIRE STRAITS reserves the right to disable access to the website for users if use is deemed inappropriate. WIRE STRAITS reserves the right to deny access to the website to anyone, at its own discretion. The user undertakes to use the website www.wirestraits.com in a manner that does not endanger its resources or services in any way. Improper use of the website is prohibited and may result in the termination of access. The user is obliged to maintain the confidentiality of their account data and is fully responsible for all damages resulting from unauthorized use of their account.
Who is the buyer?
A buyer is any visitor who purchases products via email (shop@wirestraits.com) or through social media pages (Facebook: Wire Straits, Instagram: Wire Straits), in the manner regulated by these General Terms. That is, any person who selects at least one product, orders it, and pays for it, thus entering into remote contact.
Only an adult person with legal capacity may be a Buyer. A contract on behalf of and for the account of a minor and/or a person deprived of legal capacity may be concluded by their legal representatives or guardians. Persons with limited legal capacity may conclude a contract only with the consent of their legal representative or guardian. The Seller shall not be held liable for any actions contrary to this provision.
Legal entities as Buyers are subject to the Civil Obligations Act and the Electronic Commerce Act and are not subject to the Consumer Protection Act. These General Terms apply to legal entities in the part concerning: price and payment method, key product features, contract conclusion process, delivery method and cost description, general information, disclaimer, and moment of contract conclusion.
The Seller may, at its discretion, grant a legal entity the rights of a Buyer who is a consumer in individual cases.
MAIN PRODUCT FEATURES
The Buyer is informed about the main characteristics of the products on the website www.wirestraits.com. WIRE STRAITS reserves the right to change information, including product prices and special offers, without prior notice. A description of the product’s main features is displayed next to the product image. Prices, payment terms, and promotional offers are valid only at the time of ordering and/or payment.
PURCHASE PROCESS
Purchases are made on the website www.wirestraits.com by filling in the provided form. When completing the form, the Buyer must enter all the requested data. A purchase can only be completed after confirming that the Buyer has read, understood, and accepted the General Terms and acknowledges that this is an order with an obligation to pay.
Purchases are possible 24/7. WIRE STRAITS is not responsible for the costs of using computer equipment and telecommunication services required to access the service. The Buyer will be notified of the order confirmation and parcel delivery via email.
If WIRE STRAITS is unable to deliver any of the ordered products for any reason, the Buyer will be contacted by phone or email by WIRE STRAITS staff to arrange delivery of a replacement product or possible cancellation of the ordered product.
The purchase is made by ordering available products selected by the Buyer based on photographs and basic descriptions. The photos of handcrafted and displayed items are illustrative and do not always exactly match the available products in every detail.
The purchase process takes place in a few simple steps from the comfort of the Buyer’s home, from anywhere in the world.
Product search can be done using various criteria. By entering a specific term in the “Search” bar, products related to that term will be displayed. The Buyer may select a specific product of interest and read the available product description to independently determine whether the product meets their needs. The Buyer selects products from the WIRE STRAITS product catalog, which is organized by product types.
Product ordering is done electronically. By clicking on the “Add to Cart” icon, the selected product is added to the cart. Adding a product to the cart does not mean it is reserved, ordered, or purchased. The Buyer may continue adding products by clicking “Continue Shopping” or proceed to finalize product selection by clicking “Proceed to Checkout.” When the Buyer completes the product selection process and clicks on “Continue to Payment,” they will be redirected to a page to choose the payment method, delivery method, and add any notes.
The purchase cannot be completed without checking the box “I have read and agree to the Terms of Use and Website Terms,” confirming that the Buyer has read and understood the General Terms. By clicking on “Edit Cart,” the Buyer can modify the contents of the cart. If the Buyer agrees to purchase the products in the cart, they can click the “Order” icon. Once the Buyer places the order by clicking the “Order” icon, the Seller will send the General Terms to the Buyer’s email along with an order confirmation and an order number confirming that the Buyer’s order has been received.
Conclusion of the Purchase Agreement
The purchase agreement is concluded at the moment of the Buyer’s acceptance.
The Seller will send confirmation of the purchase agreement to the Buyer’s email address.
The consumer, in the capacity of Buyer, concludes a purchase agreement with the business SOUNDS MINI (hereinafter: WIRE STRAITS) in the capacity of Seller.
The conclusion of the purchase agreement through the website www.wirestraits.com is governed by legal regulations, particularly in accordance with the principles and provisions of European Union directives, and constitutes a remote contract.
These General Terms represent pre-contractual information and apply to the conclusion of a purchase agreement if the Buyer is a consumer or any natural person entering into a legal transaction or acting in the market outside of their trade, business, craft, or professional activity, and if the contract is concluded between a trader and a consumer within an organized system of sales or service provision without the simultaneous physical presence of the trader and the consumer, using one or more means of remote communication.
Means of remote communication include all means that may be used to conclude a remote contract without the simultaneous physical presence of the trader and the consumer, such as the Internet and email.
Failure to Pay or Delivery Issues
The Seller may terminate the purchase agreement if the Buyer fails to pay the purchase price and is not obligated to deliver the product until payment is received, unless the Buyer has chosen cash on delivery. If, for any reason, the Buyer does not accept the shipment and it is returned to the Seller, the Seller will not attempt any further deliveries.
If the Buyer does not receive the ordered and paid products within the agreed or stated time for production and delivery, they are obliged to inform WIRE STRAITS by email at shop@wirestraits.com.
If the Buyer does not receive the purchase confirmation email within 72 hours or cannot access the service as described in the email, they must contact the Seller at shop@wirestraits.com or call +385 (0)91 2224888 on weekdays from 9 AM to 5 PM.
If WIRE STRAITS is unable to deliver any of the ordered products for any reason, the Buyer will be contacted by WIRE STRAITS staff via phone or email to arrange delivery of a replacement product or possible cancellation of the ordered product.
In the case of any problems or ambiguities during the ordering process, the Buyer may contact WIRE STRAITS at shop@wirestraits.com.
PRODUCT PRICE AND PAYMENT METHODS
The Buyer agrees to pay for the ordered products using one of the following payment methods:
Credit or debit card – direct online payment using the following card services: Visa Electron, MasterCard, Maestro, and Visa.
Payment by invoice – the necessary payment details are sent to the email address provided in the order, including the account number to which the Buyer should transfer the order amount. The Buyer may make the payment via online banking or by depositing at a bank, post office, or FINA (National Financial Agency), etc. After the Buyer’s payment is received, the ordered items will be shipped to the address specified in the order.
Cash on delivery – payment upon receipt of the shipment directly to the courier. (Available only for orders within Croatia.)
Security of Online Payments
While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet.
CorvusPay system ensures complete privacy of your credit card data and personal data from the moment you type them into the CorvusPay payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, CorvusPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe.
The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. CorvusPay fulfills all of the requirements for safe online payment prescribed by the
leading credit card brands, operating in compliance to the PCI DSS Level 1 standard – the highest security standard of the payment card industry. Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a
password.
All information collected by Corvus Pay is considered a secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully secure and it’s privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment.
Security controls and operating procedures applied within the CorvusPay infrastructure not only ensure current reliability of CorvusPay but permanently maintain and enhance the security levels of protecting your credit card information by maintaining strict access controls, regular security and in-depth system checks for preventing network vulnerabilities.
Thank you for using CorvusPay!
DELIVERY
The product will be delivered within 5 to 20 working days for orders outside the territory of Croatia (excluding Saturdays, Sundays, and public holidays) upon receipt of payment, depending on the complexity of the ordered item.
For deliveries within the Republic of Croatia, products will be delivered within 15 working days from the date of purchase.
If payment is made by bank transfer or online banking, the Buyer must use the payment details received via email from the Seller.
The agreed purchase price includes all taxes and duties and is expressed in euros.
DELIVERY COSTS AND METHOD
WIRE STRAITS delivers orders within the timeframes specified under ‘Product Price and Payment Method’. Product delivery is handled by GLS courier service.
WIRE STRAITS checks the quality of the ordered product before each shipment.
Delivery costs are fully borne by the Buyer, unless stated otherwise on the website www.wirestraits.com.
Buyers are required to inspect the shipment upon receipt to avoid later complaints due to possible damage during delivery.
If WIRE STRAITS is unable to deliver the ordered product, the Buyer will be notified. The Buyer may cancel the order or wait until the product becomes available again.
RETURN CONDITIONS AND CLAIMS
The business Sounds Mini (hereinafter: WIRE STRAITS), as the Seller, is liable for material defects of the product up until the moment the risk is transferred to the Buyer (i.e., the moment the goods are handed over to the Buyer or to a third party designated by the Buyer, excluding the delivery service), regardless of whether the company was aware of the defects.
The Seller is also liable for material defects that arise after the transfer of risk to the Buyer if they are the result of a cause that existed prior to the transfer.
A defect that arises within six months of the transfer of risk to the Buyer is presumed to have existed at the time of transfer, unless the Seller proves otherwise or it arises from the nature of the product or the nature of the defect.
Goods are considered defective if:
The Consumer is obliged to notify the Seller of any visible defects within two weeks from the day the defect was discovered, and no later than one year from the date the risk was transferred to the Consumer.
If, after receiving the item, it turns out that it has a defect which could not have been discovered through ordinary inspection upon receipt, the Buyer must notify the Seller within one month of discovering the defect, or risk losing the right to claim.
The Seller is not liable for defects that occur more than one year after delivery. The rights of the Buyer who notified the Seller of a defect in a timely manner expire one year from the date of notification.
If a material defect is established, the Seller may be required to do one of the following, in accordance with the provisions of the Civil Obligations Act:
Rights based on material defects are governed by the Civil Obligations Act.
When the Buyer is a legal entity, the rules on material defects prescribed by the Civil Obligations Act apply, particularly in cases where provisions for legal entities differ from those set out in these General Terms and Conditions—in such cases, the Civil Obligations Act prevails.
The Consumer has the right to unilaterally terminate the contract within 14 days without providing a reason, exclusively for standard stock goods that are not made to order.
The 14-day period begins on the day the product is delivered to the Consumer or a third party designated by the Consumer, who is not the delivery service.
If the Consumer places a single order for multiple products that are delivered separately, or if goods are delivered in multiple parts or shipments, the 14-day period begins on the day the last item or shipment is delivered to the Consumer or a third party designated by the Consumer (not the delivery service).
If the contract involves regular delivery of goods over a defined period, the 14-day period starts on the day the first item or shipment is delivered.
If the Consumer was not informed of their right to withdraw, the right to unilateral termination expires 12 months after the original 14-day period.
If the Seller informs the Consumer of the right to withdraw within those 12 months, the right expires 14 days after the Consumer receives that notice.
To exercise the right of unilateral termination, the Consumer must notify the Seller of their decision to terminate the contract before the 14-day deadline by sending an unambiguous statement to the email address: shop@wirestraits.com, including their name, address, phone number, and email address. The Consumer may also use the optional withdrawal form template.
A sample form for unilateral termination can be completed electronically by clicking on the online withdrawal form.
The Seller will confirm receipt of the withdrawal statement without delay via email.
In the event of contract termination, each party must return to the other anything received under the contract.
Unless the Seller has offered to collect the returned goods, the refund will only be issued after the goods are returned or the Consumer provides proof that the goods have been sent back, if the Seller was notified prior to receipt.
The Seller is not obliged to refund any additional costs arising from the Consumer’s explicit choice of a delivery method that is not the cheapest standard delivery offered.
The Seller must process the refund using the same payment method used by the Consumer unless the Consumer explicitly agrees to a different method, and provided that the Consumer does not incur any additional charges.
Unless the Seller has offered to collect the goods, the Consumer must return the goods without undue delay, and no later than 14 days from the date they notified the Seller of the withdrawal.
The Consumer is deemed to have fulfilled the return obligation on time if the goods are sent or handed over to the Seller or an authorized recipient before the 14-day deadline.
The Consumer is responsible for covering all direct return costs. They are also liable for any reduction in the value of the goods resulting from handling beyond what is necessary to determine their nature, characteristics, and functionality.
To determine the nature, characteristics, and functionality of goods, the Consumer may handle and inspect them only as would be permitted in a physical store.
Goods returned within the 14-day period must not be worn, washed, photographed for personal use or promotion, or otherwise treated in a way that reduces their value.
During the withdrawal period, the Consumer must handle the goods with due care and act as a particularly diligent and responsible person.
If the value of the product is reduced due to handling, the Seller may proportionally reduce the refund amount, based on objective criteria in each case.
To assist Consumers in writing a withdrawal statement, an informative template is provided below and may be submitted to the Seller at:
SOUNDS MINI, Hegedušićeva 6, 10000 Zagreb, or via email at shop@wirestraits.com.
When the Buyer is a legal entity, the section of these General Terms titled “Right of Unilateral Contract Termination” does not apply. Legal entities are subject to the Civil Obligations Act and the Electronic Commerce Act.
RIGHT OF UNILATERAL CONTRACT TERMINATION
The Consumer has the right to unilaterally terminate the contract within 14 days without stating a reason, exclusively for standard stock goods that are not custom-made.
The 14-day period begins on the day the product is delivered to the Consumer or to a third party designated by the Consumer who is not the delivery service.
If the Consumer orders multiple items in a single order that are delivered separately, or if the goods are delivered in multiple parts or shipments, the 14-day period begins on the day the last item or last shipment is delivered to the Consumer or a third party designated by the Consumer who is not the delivery service.
If the contract includes regular delivery of goods over a specific period, the 14-day period begins on the day the first item or shipment is delivered to the Consumer or to a third party designated by the Consumer who is not the carrier.
If the Consumer was not informed about the right of withdrawal, the right to unilaterally terminate the contract expires 12 months after the initial 14-day period.
If the Seller informs the Consumer of their right of withdrawal within those 12 months, the right to unilaterally terminate the contract expires 14 days after the Consumer receives such notice.
To exercise the right of unilateral termination, the Consumer must notify the Seller of their decision to terminate the contract before the 14-day deadline by sending an unambiguous statement to the email address shop@wirestraits.com, including their name, address, phone number, and email address. The Consumer may also use the sample withdrawal form at their own discretion.
A copy of the withdrawal form may be completed electronically by clicking on the online withdrawal form.
The Seller will confirm receipt of the withdrawal statement without delay by email.
In case of contract termination, each party must return to the other whatever was received under the contract.
Unless the Seller has offered to collect the returned goods, the refund will be issued only after the goods are returned or after the Consumer provides proof that the goods have been sent back to the Seller, provided the Seller was informed of the withdrawal before receiving the goods.
The Seller is not required to refund any additional costs resulting from the Consumer’s explicit choice of a delivery method that is not the cheapest standard method offered by the Seller.
The Seller must issue the refund using the same payment method used by the Consumer unless the Consumer explicitly agrees to a different method, provided that no additional costs are incurred by the Consumer for such a refund.
Unless the Seller has offered to collect the returned goods, the Consumer must return the goods without undue delay and no later than 14 days after notifying the Seller of their decision to terminate the contract.
The Consumer is considered to have fulfilled their return obligation on time if the goods are sent or handed over to the Seller or to a person authorized by the Seller before the 14-day deadline.
The Consumer must bear all direct costs of returning the products.
The Consumer is responsible for any decrease in the value of the goods resulting from handling them in a way other than what is necessary to determine their nature, characteristics, and functionality.
To determine the nature, characteristics, and functionality of the goods, the Consumer may handle and inspect them only in a manner that is customary in a physical store.
Goods that the Buyer intends to return within the 14-day period must not be worn, cleaned, photographed for personal use or promotion, or subjected to any actions that would reduce their value.
During the withdrawal period, the Consumer must store the goods with due care and act as a particularly careful and conscientious person.
In case of diminished value of the goods due to improper handling, the Seller will deduct a proportional amount from the refund based on the reduction in value, using objective criteria for each individual case.
To assist the Consumer in composing a written withdrawal, an informative template for unilateral contract termination is provided below, which may be completed and sent to the Seller at:
SOUNDS MINI, Hegedušićeva 6, 10000 Zagreb,
or via email at shop@wirestraits.com.
When the Buyer is a legal entity, the section of these General Terms and Conditions titled “Right of Unilateral Termination of the Contract” does not apply.
Legal entities are governed by the Civil Obligations Act and the Electronic Commerce Act.
NOTICE ON THE METHOD FOR SUBMITTING CONSUMER COMPLAINTS IN WRITING
In accordance with Article 10 of the Consumer Protection Act, the Consumer may submit any complaints by mail to the address:
SOUNDS MINI, Goran Maretic, Hegedušićeva 6, 10000 Zagreb,
or by email to: www.wirestraits.com
To enable WIRE STRAITS to respond to a written complaint that is not sent by email, the Consumer is required to include accurate information about their full name and return address.
WIRE STRAITS is legally obligated to respond to the Consumer’s complaint in writing no later than 15 days from the date of receipt.
In the event of a dispute, WIRE STRAITS and the Consumer will attempt to resolve the matter amicably.
If this is not possible, the Municipal Civil Court in Zagreb shall have jurisdiction under Croatian law.
Disputes may also be resolved before the Court of Honour of the Croatian Chamber of Commerce or through other mediation centers.
Consumer disputes may be resolved through the European Commission’s Online Dispute Resolution (ODR) platform.
By accepting the General Terms and Conditions, the Consumer also accepts all other conditions published on the website www.wirestraits.com, as well as all other provisions stated there.
If the Consumer disagrees with any part of the pre-contractual notice or the General Terms and Conditions, they should not use the website www.wirestraits.com or enter into a purchase agreement.
WIRE STRAITS reserves the right to amend these General Terms and Conditions without prior notice.
The General Terms are aligned with the laws of the Republic of Croatia.
If the Buyer is a legal entity, the consumer protection rules provided by the Consumer Protection Act do not apply.
The rules on written consumer complaints do not apply to legal entities, which are subject to the Civil Obligations Act and the Electronic Commerce Act.
GENERAL TERMS OF PERSONAL DATA PROTECTION
When making a payment in our online store, you use CorvusPay – an advanced system for secure online card payment processing.
CorvusPay ensures complete confidentiality of your card information from the moment you enter your data into the CorvusPay payment form. Payment information is encrypted and transferred from your web browser directly to the bank that issued your card. Our store never has access to the full details of your payment card. Furthermore, this data is not accessible even to CorvusPay system employees. An isolated core system handles and transfers sensitive data independently, ensuring complete security.
The payment entry form is secured with SSL transport code of the highest reliability. All stored data is additionally protected by encryption using a cryptographic device certified according to the FIPS 140-2 Level 3 standard.
CorvusPay complies with all security requirements for online payment set by the leading card brands and operates in accordance with the PCI DSS Level 1 standard – the highest level of security in the payment card industry.
When paying with cards enrolled in the 3-D Secure program, your bank will confirm your identity with a token or password in addition to validating the card itself.
CorvusInfo treats all collected data as banking secrets and handles it accordingly. The information is used solely for its intended purpose. Your sensitive data is completely secure, and its privacy is guaranteed by state-of-the-art security mechanisms. Only data necessary for performing the transaction is collected, in compliance with the strict requirements for online payments.
Security controls and operational procedures applied to our infrastructure ensure the current reliability of the CorvusPay system.
In addition, by maintaining strict access controls, performing regular security monitoring, conducting in-depth security testing to prevent network vulnerabilities, and implementing planned information security policies, the system’s level of data protection is continuously maintained and improved.
How Do We Protect Your Personal Data?
We are committed to protecting customers’ personal data by collecting only the essential information necessary to fulfill our obligations.
WIRE STRAITS is deeply committed to the protection of personal data and has taken a variety of precautionary measures to safeguard users’ personal information.
Users can access their personal data on www.wirestraits.com by using their password and email address.
All user data is securely stored and accessible only to employees who need it for their work. WIRE STRAITS is responsible for upholding the principles of privacy.
The General Terms of Personal Data Protection are an integral part of these General Terms and Conditions.
If the user does not agree with the General Terms or the Privacy Notice, they are obliged to leave and not use the website www.wirestraits.com.
When engaging in certain activities on the www.wirestraits.com website—such as creating an account, using the web store, completing surveys, submitting comments, posting content, participating in contests or prize games, sending feedback, or inquiring about services or job advertisements—WIRE STRAITS may request that users provide additional personal information.
In such cases, before submitting any additional personal data, the user is strongly advised to read the Privacy Notice.
Upon the entry into force of this Privacy Statement, existing users may receive an email from us requesting confirmation of their consent to receive communications via mail, phone, text message, or email. This is because we may be unable to confirm or retrieve the method by which users initially provided their address data.
To continue receiving marketing content from us, you will need to give your explicit and unambiguous consent—otherwise, we will not be able to send you any further notifications.
If you have any questions regarding the protection of personal data, you may contact SOUNDS MINI, Hegedušićeva 6, 10000 Zagreb, or our email address: www.wirestraits.com.
As a data subject, the user is responsible for reviewing and understanding the content of this site (www.wirestraits.com) before submitting any personal information.
PROCESSED PERSONAL DATA AND USE OF PERSONAL DATA
The following personal data of the data subject is collected on the website www.wirestraits.com:
The following parties may access users’ personal data while performing their duties related to the sales contracts concluded between the Customers and WIRE STRAITS:
Legal entities involved in the fulfillment of purchase contracts, such as delivery services, accounting services, IT support, etc., with whom we carefully define the scope and data protection obligations through contractual relationships.
WIRE STRAITS may share such data with third parties for the purpose of contract execution, protection of user interests, and the legitimate interests of WIRE STRAITS as the seller.
This is done to prevent potential misuse, better understand individual user needs and preferences, and to develop service improvements that increase customer satisfaction, which is a legitimate interest of the controller as defined in Article 6(1)(f) of the General Data Protection Regulation (GDPR).
Storage of Personal Data
WIRE STRAITS will ensure that users’ personal data is stored securely (including reasonable administrative, technical, and physical safeguards to prevent unauthorized use, access, disclosure, copying, or modification of personal data), and accessible only to authorized personnel at WIRE STRAITS.
WIRE STRAITS does not record or store transaction data related to card payments. Personal data will be retained only for as long as required by specific legal regulations (e.g., financial transaction data is stored for 11 years in accordance with the Accounting Act), or until the data subject withdraws their consent, provided such withdrawal does not conflict with legal requirements.
The data controller has implemented necessary technical, personnel, and organizational measures to protect personal data from accidental loss or destruction and from unauthorized access, modification, disclosure, or any other misuse. All employees involved in data processing are required to sign a confidentiality agreement.
Information Regarding Your Rights
In accordance with applicable data privacy regulations, you have the following rights:
To exercise any of these rights, you may contact us at: shop@wirestraits.com
You will receive our response no later than 30 days from the date of your request.
LINKS TO OTHER WEBSITES
This Privacy Notice applies solely to the use of data collected by WIRE STRAITS from the data subjects.
Other websites that may be accessed through www.wirestraits.com have their own privacy statements and policies.
OTHER INFORMATION
In accordance with European Union law, WIRE STRAITS informs users that the website www.wirestraits.com uses cookies to ensure the highest quality of service.
Cookies are enabled in the user’s browser by WIRE STRAITS to ensure full functionality of the website, to tailor certain content to each individual user, and to analyze visits for continuous improvement of the website.
Users can set cookie storage preferences in their browser settings. To improve the browsing experience, WIRE STRAITS must store a small amount of information (cookies) on the user’s device.
More than 90% of websites use this practice, but under EU regulations effective from March 25, 2011, WIRE STRAITS is required to obtain user consent before storing cookies.
By using the website www.wirestraits.com, the user agrees to the use of cookies. If cookies are blocked, the user can still browse the site, but some features may not be available.
WHAT IS A COOKIE
A cookie is information stored on a user’s computer by a website they have visited.
Cookies usually store user preferences and website settings, such as preferred language or address. When the user revisits the same website, the browser sends back the cookies associated with that site.
This allows WIRE STRAITS to present content tailored to the needs of each individual user.
Cookies can store a wide range of information, including personal data (such as username or email address).
However, such data can only be stored if the user permits it—websites cannot access data that the user has not authorized, nor can they access other files on the user’s device.
The default behavior of saving and sending cookies is not visible to users. However, users can modify their browser settings to choose whether to allow or deny requests for cookie storage, automatically delete cookies upon browser closure, and adjust other settings.
In addition to personal data, WIRE STRAITS may request from users other information that is non-identifiable and not considered personal data (e.g., data on how the website is used, computer and internet server details, preferences, hobbies, interests, and activities).
These help enable better, more accurate, and personalized content selection for WIRE STRAITS users, improve the website, and further direct and adapt content to users.
Based on such data, WIRE STRAITS can learn which content is most popular among which types of users.
CHANGES TO PERSONAL DATA PROTECTION INFORMATION
WIRE STRAITS may change this Privacy Policy at any time by publishing an updated version on the website www.wirestraits.com.
Changes to the General Terms and Conditions of Personal Data Protection take effect immediately upon being posted on www.wirestraits.com.
Therefore, users are advised to stay informed of the applicable privacy rules when visiting the website.
